Breakdown support and repair, any make
Fast recovery when downtime strikes. We repair and service every balancing and test machine, ours and competitors'. A 24/7 helpline and remote support over a secure connection are available, local engineers are dispatched where a visit is needed, so you lose fewer production hours to breakdowns.
What's included
Back in production, faster.
The aim is to minimize lost production hours with immediate, expert intervention.
Common faults
Mechanical, electrical, software.
Our engineers troubleshoot mechanical, electrical and software issues on every balancing and test machine, ours and competitors'.
Faults we see most often:
How it works
From call to recovery.
Call our 24/7 helpline. We diagnose remotely first; where a visit is needed an engineer is sent, repairs on the spot where possible and lists any parts required. Anything that touches the measuring system is re-calibrated afterwards.
Beyond repair
Sometimes, upgrade instead.
If the machine's mechanics are sound but its controls are obsolete, an upgrade is usually the better route. A full rebuild delivers performance comparable to new, typically at a 40% cost saving versus buying new equipment.
After any repair that touches the measuring system, the machine should be re-calibrated.
Why Balance & Test
Service that delivers.
We support every balancing and test machine.
Plus remote support via secure connection.
Rapid dispatch through our global support network.
Let our engineers see what operators see.
Accuracy validated, with traceable records.
Head office and service center in Bristol, UK; service and support in Ann Arbor, Michigan; engineering, manufacturing and support in Spain; sales and support in Germany.
FAQ
Yes. We support every balancing and test machine, ours and competitors'.
Often, yes. Our helpline is open 24/7 and remote support runs over a secure connection.
Yes. Our engineers troubleshoot mechanical, electrical and software issues.
Yes, where it needs to be. Anything that touches the measuring system is re-calibrated afterwards, validated against ISO 21940-21 with a full certificate and traceable records. If the mechanics are sound but the controls are obsolete, an upgrade is usually the better route, and a full rebuild delivers performance comparable to new, typically at a 40% cost saving versus buying new equipment.
Machine down?
Tell us the make, model and fault, and where the machine is.
